Unit 5 Operations management
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5.1 Introduction to operations management
• Analyse the role of operations management • Operations management organizes production of goods and services to meet objectives efficiently
5.2 Operations methods
5.2.1
• Evaluate job production, batch production, mass/flow production, and mass customization • Method choice affects cost, quality, flexibility, speed, and customer responsiveness
5.4 Location
• Analyse reasons for a specific location of production • Location factors include cost, labour, suppliers, infrastructure, market access, government policy, and environmental issues
• Evaluate outsourcing or subcontracting, offshoring, insourcing, and reshoring • Reorganization affects cost, quality, control, flexibility, employment, and reputation
5.5 Break-even analysis
• Distinguish total contribution and contribution per unit • Contribution supports break-even, pricing, and output decisions
• Construct and interpret break-even quantity or point, profit or loss, margin of safety, target profit output, target profit, and target price • Break-even analysis uses fixed costs, variable costs, total costs, revenue, and contribution
• Analyse effects of price or cost changes on break-even quantity, profit, and margin of safety • Use both graphical and quantitative methods
• Evaluate limitations of break-even as a decision-making tool • Limitations include assumptions about linear costs/revenue, fixed prices, single products, and certainty